Category Archives: service

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Procurement

Procurement

We are constantly striving to find the best products available for our partner doctors and practices and are consistently focusing on cost efficiency. Utilizing the strategic relationships we have developed and buying in bulk for our partner practices allow our supply cost to be kept to an absolute minimum. Our partner doctors not only enjoy the immense savings we are able to provide but the commitment we have to getting the best quality products available for patient care.

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Human Resources & Recruiting

Human Resources & Recruiting

Human Resources handles employee development, daily operations, and staff recruitment.

Human Resources focuses on creating a work environment that promotes employee growth and development in alignment with our company vision and goals. HR provides our dental offices with services that include employee relations, talent acquisition, compliance and labor relations, and employee development.
AT SDP we continually strive to provide the best patient care possible; we are always looking for hard-working individuals who can help make our practices even better. Looking for a new opportunity? Give us a call!

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Business Management

Business Management

We offer support for the practices to help keep daily operations running smoothly.

Whether it’s ordering supplies, scheduling routine maintenance or dealing with IT issues, we are here to help the practice continue operating efficiently. We take care of the behind the scenes details so the practice can provide the best patient care.

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Call Center

Call Center

If a patient has a question about an upcoming appointment, wants to schedule or just needs directions to our office, we are here to help.

Our representatives are ready and able to answer any overflow calls from the office. We created the call center to help reduce the number of missed calls throughout the day. Whether a patient has a question about an upcoming appointment, wants to schedule or just needs directions to our office, we are here to help. Each call is important and we want our patients to know, we will do everything we can to provide them with the best service possible.

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Insurance & Claims

Insurance & Claims

Insurance can be a nightmare; let us help. We handle everything from credentialing to insurance breakdowns and calling on claims.

Dealing with insurance can be time consuming and frustrating – Our job is to make sure each office has the resources available to assist every patient whether or not they have insurance.
We handle credentialing, insurance breakdowns, processing claims, and posting insurance payments to patient charts.

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Billing & Collections

Billing & Collections

Our billing specialists keep track of account balances and patient refunds. We make sure collections are in check so the practice can focus on what is truly important – patient care.

Our billing specialists are here to assist the offices with patient payments and refunds. Our goal is to alleviate some of the pressure by keeping track of patient accounts and services rendered, calling on past due balances, and issuing patient refunds. We strive to ensure the office is up to date on collections so they can focus on patient care.