Monthly Archives: September 2017

The atmosphere here is great! Having complete clinical autonomy with no pressure to perform really makes my lifestyle very relaxing and is why I enjoy coming to work everyday. I was able to join this practice soon after residency where my fascination with learning new procedures was not only suggested but strongly encouraged by providing me all the tools I needed to succeed. The practices under this group have been able to develop reputable name that patients trust, which keeps our offices busy and very productive. One of the unique aspects of this group is the ability to become a part owner in the practice, no matter if you have just graduated school or have been in practice for years. With systems in place to ensure smoothly running offices and keeping overhead low, the production and profits of the practices are very rewarding. I would recommend anyone taking a closer look into becoming part of the team!

-M.H., DDS

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Human Resources & Recruiting

Human Resources & Recruiting

Human Resources handles employee development, daily operations, and staff recruitment.

Human Resources focuses on creating a work environment that promotes employee growth and development in alignment with our company vision and goals. HR provides our dental offices with services that include employee relations, talent acquisition, compliance and labor relations, and employee development.
AT SDP we continually strive to provide the best patient care possible; we are always looking for hard-working individuals who can help make our practices even better. Looking for a new opportunity? Give us a call!

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Business Management

Business Management

We offer support for the practices to help keep daily operations running smoothly.

Whether it’s ordering supplies, scheduling routine maintenance or dealing with IT issues, we are here to help the practice continue operating efficiently. We take care of the behind the scenes details so the practice can provide the best patient care.

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Call Center

Call Center

If a patient has a question about an upcoming appointment, wants to schedule or just needs directions to our office, we are here to help.

Our representatives are ready and able to answer any overflow calls from the office. We created the call center to help reduce the number of missed calls throughout the day. Whether a patient has a question about an upcoming appointment, wants to schedule or just needs directions to our office, we are here to help. Each call is important and we want our patients to know, we will do everything we can to provide them with the best service possible.

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Insurance & Claims

Insurance & Claims

Insurance can be a nightmare; let us help. We handle everything from credentialing to insurance breakdowns and calling on claims.

Dealing with insurance can be time consuming and frustrating – Our job is to make sure each office has the resources available to assist every patient whether or not they have insurance.
We handle credentialing, insurance breakdowns, processing claims, and posting insurance payments to patient charts.

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Billing & Collections

Billing & Collections

Our billing specialists keep track of account balances and patient refunds. We make sure collections are in check so the practice can focus on what is truly important – patient care.

Our billing specialists are here to assist the offices with patient payments and refunds. Our goal is to alleviate some of the pressure by keeping track of patient accounts and services rendered, calling on past due balances, and issuing patient refunds. We strive to ensure the office is up to date on collections so they can focus on patient care.

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Ryan Londry, DDS

Ryan Londry, DDS

Ryan helped co-found Southeast Dental Partners in 2012 and currently serves as its CEO. He focuses mainly on business development and acquisition strategy and does so with a keen eye on continually providing maximum value to the partner doctors and practices. His unique understanding of the provider and business side of a dental practice allows him to grow the business with a constant focus on clinical autonomy and independent development of each partner practice. Ryan earned his undergraduate degree from North Carolina State University and graduated with Honors while earning his Doctorate of Dental Surgery from University of North Carolina at Chapel Hill.

Ryan and his wife Seantel live in Charlotte, NC with their two children Ellie and Graham.

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Lisa Travis

Lisa Travis

Lisa has been with Southeast Dental Partners since 2012 and has previously served as Front Desk Manager and Business Manager, and in 2017 was named Director of Operations. Lisa has a vast knowledge of what it takes to run an efficient dental practice and puts this to work during the company’s strategic launches of new practices. Her passions are ensuring the business is running as effectively as possible and that the company’s employees feel truly valued.

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Chelsea Pegram

Chelsea Pegram

Chelsea has been with Southeast Dental Partners since 2016 and currently serves as Operations Manager. She has also served as a Front Desk Coordinator where she excelled in management of an individual dental practice and now supports multiple teams to ensure the day-to-day operations are as efficient as possible. Chelsea brings an incredibly positive attitude to the team which helps support the culture of the company.